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Our Commitment to the Concierge Philosophy

When Natasha Lee opened Floyd Lee Locums with Matt Floyd in 2017, it was a crowded marketplace for healthcare staffing. No one knew that better than Lee, who had become a name-to-watch in the locums field and a valued veteran of the staffing industry.

Four years later, the organization is enjoying tremendous year-over-year growth—even in the face on a pandemic—and has achieved “Best Staffing Firm to Temp For” twice over with Staffing Industry Analysts in 2020 and 2021. The differentiator? Believing that prioritizing people and their experiences leads to growth rather than bottom-line hawkishness over revenue drivers.

“At Floyd Lee Locums, we live by the motto, ‘By connecting clinicians to purposeful work, we impact lives,’” said Chief Executive Officer, Natasha Lee. “We go out of our way every day to make sure we’re exemplifying our values and providing a true resource and support system for the providers we place. We truly get up every single day and ask ourselves, ‘How do we have impact today?’”

Part of the secret sauce during that endeavor has been Floyd Lee Locums’ concierge approach. This boutique, tailored staffing experience for providers was designed around key pillars, such as: hiring industry veterans who understand the healthcare landscape, empowering creative solutions to difficult staffing problems, and refusing to accept, “This is how everyone else does locums staffing.”

As Natasha Lee puts it, “When we opened in 2017, we made a concerted effort to offer something other staffing firms did not. We looked at best practices and asked ourselves, ‘Can best be better?’ If the answer was yes, we pursued it. Sometimes, other locums firms get lost in the transactional nature of the business. While at Floyd Lee Locums, we focus on the clinicians and clients and serving their personal and professional needs, with a view to long-term health and success.”

Focusing on Floyd Lee Locums’ locums providers means checking in on them throughout their assignments, sending gifts to acknowledge work anniversaries and birthdays, offering perks like a full-time employee would receive, or even organizing a family trip for a clinician to see their loved ones. It is all built around the idea that physicians and advanced practice professionals don’t just bring their skills to the table—they bring their whole selves—and how can the company support that?

By always pushing to turn ‘best’ into ‘better.’ Floyd Lee Locums will continue to pursue that excellence now and into the future to serve those who serve others. This is our concierge philosophy. Will you join us?

About Floyd Lee Locums

Floyd Lee Locums provides an elite concierge experience to physicians and advanced practice healthcare clinicians in hospitals and healthcare facilities nationwide. Founded by industry veterans Matt Floyd and Natasha Lee, the company has built an exceptional team of experienced locums and healthcare staffing professionals.

Named the “2021 Best Staffing Firm to Temp For” by Staffing Industry Analysts (SIA), their hands-on approach to delivering best-in-class service, personalized career solutions, and coverage that positively impacts patient outcomes is setting a new standard in the locums industry.